Contact
Write to [email protected] whenever a figure on this site no longer matches what an operator publishes. Corrections reach a human on the same working day, and a reply normally follows inside two business days, in English.
Three things make a report easy to act on: the name of the casino, the date you saw the discrepancy, and a screenshot of the page or the cashier screen. With those in hand we can re-run the check ourselves instead of asking you follow-up questions.
Press enquiries, partnership questions and requests to have a brand assessed all go to the same address. What we cannot do is act as an intermediary: we hold no player accounts, we cannot release a withdrawal, and nothing here is legal advice. Where a licensing body runs a complaints channel, we will tell you where to find it.